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Covid 19 Phase 2 Updates dated 19 June 2020

Dear Friends

In the last few days, we had some time to rethink the re-opening of our physical offices in Phase 2. As much as we want to immediately throw our doors open and receive everyone with open arms like in the past, we quickly realise that we are entering the new NORM. With your safety in mind, we will be taking baby steps of reopening our physical offices to you and supporting all rentals in the safest manner possible.

Your safety remains our number one priority

As such, we will be operating in the following manner during Phase 2 until further updates.

1. Our offices will be OPEN to you strictly via APPOINTMENTS ONLY. We will not be able to receive unscheduled walk-ins as there will be limited slots for daily returns and collections. This applies to 3rd Party Couriers (LalaMove, GogoVan, Grab etc.) as well. The slots are staggered to minimise your contact with other customers.

2. We will still offer Non contact FOC (i.e. Free Of Charge) delivery at a minimum spend of $50 for non bulky items. If rental amount falls below that, we will charge a nominal $15 for 2 way delivery. Standard charges apply for bulky stuff.

3. All bookings must be made beforehand via email, WhatsApp, phone call or through our IOS app, ‘Camera Rental Centre (SG)’. Prepayments must be made via PayNow/ Bank transfers. This is to reduce prolonged exposure in our offices.

4. We will sanitise the collection points between customers. Please assist to stay in those areas and do not wander around.

5. We will disinfect our equipment in-between rentals and sanitise our hands before packing of outgoing equipment.

6. We have also implemented ‘Safe Management Measures'. This includes twice daily temperature checks for our team and ensuring safe distancing and being masked up while in office. A SafeEntry poster will be placed at our doors and temperature checks will be performed on you before entering our premises. This is to ensure that our office is a safe environment.

If you have any questions or concerns

Please do not hesitate to contact us at info@camerarental.biz or follow us on Facebook "Camera Rental Centre - Singapore" or over on Instagram "CameraRentalSingapore" for more information.

Thank you!

For all the support and encouraging messages we’ve received over the past few weeks. We only managed to make it this far because of your kind support! Thank you again and we look forward to welcoming you back!

Yours Sincerely,
Team CRC

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